Five services. One working front desk.
Take one or take all five. They're designed to work together, because a website nobody answers the phone for is just a brochure.
A site that loads fast and gets to the point.
Someone in pain, on a phone, at 9pm, with five seconds of patience. The site's job is to answer "can you help me, and how do I book?"
- 5–8 pages: home, services, about, team, hours & location, FAQ, contact
- Copy written for patients, from a 20-minute intake call
- Loads in under 1.5s on mobile · WCAG AA accessible
- Click-to-call, map, structured data for local search
- Domain and files in your name · unlimited small edits
- Live in 7 days
Every call answered. First ring, every time.
Lunch, Saturday, 8pm, front desk with a patient — the phone rings anyway. Right now that call goes to voicemail, and voicemail goes to the next clinic on the list.
- Answers hours, insurance, parking, prices, "do you treat…"
- Books straight into your calendar with real availability
- Escalates emergencies and clinical questions to a human, by your rules — never gives medical advice
- Texts back every missed call within seconds
- Identifies itself as an assistant · full transcript of every call in your inbox
- Keeps your existing number — forwarding only
Let them book at eleven at night.
Most booking intent happens when the office is shut. Then the job shifts to making sure they turn up.
- Self-serve booking, 24/7, no double-booking
- SMS + email reminders timed to your no-show pattern
- Digital intake forms filled before arrival
- Two-way sync with Google, Outlook and most practice systems
- Waitlist that auto-offers cancelled slots
- Optional deposits for high no-show appointment types
The map pack is the real front door.
Most local patients never reach a website through a normal search result. They tap one of the three businesses in the map box.
- Claim and verify the listing — including auto-created ones you never made
- Primary category, services and hours set correctly
- Real photos, not stock
- Weekly posts and Q&A upkeep
- Review requests sent after every visit · every review answered
Only once the bucket stops leaking.
We don't sell ads while half the calls go unanswered. Fix the front desk first, then spending on traffic actually returns something.
- Local SEO — a page per service, written the way patients search
- Patient reactivation campaigns to lapsed patients — highest return per dollar
- Google Ads for high-intent searches, when the maths works · spend paid to Google directly, never marked up
- Review generation as a system — ask everyone, never filter
- One-page report each month: calls, bookings, where they came from